Good to know
Buying from TonePier
Is this unit genuine?
Yes. Every unit we sell is genuine and brand-new, shipped in its original packaging with a valid serial number, and backed by our 1-year warranty and 45-day returns.
How long does shipping take?
Orders ship within 3 business days, with full tracking. Shipping to the US is free on every order, and most US orders arrive within 7–15 business days — see our shipping policy for details.
What if it isn't for me?
You get 45 days to decide. Keep the packaging, keep it in like-new condition, and send it back for a refund. Ear tips unsealed for hygiene reasons are fine — we expect you to actually listen.
